Last updated: January 27 2017

Duet App (“DuetApp,” “our,” “we,” or “us”) is an app available in India and the UK that anonymously connects pairs of participants, inviting them to exchange details of their lives by answering one question a day through an app. Prompted by DUET, a participant gradually builds a picture of their partner and their surroundings through shared messages.

Please read our Terms of Service so you understand our privacy policy and what we do with the data you submit as a participant. You agree to our Terms of Service (“Terms”) by installing, accessing, or using our app (together, “Services”).

In agreeing to our terms and conditions you are agreeing to our privacy policy and confirming that you understand and agree to all terms related to use of the services.


Sign up. You must sign up to the app using an accurate email address and verify this email address before being able to sign into the app.

Age. You must be over 18 years of age to use our Services.

Devices and Software. You must provide certain devices, software, and data connections to use our Services, which we otherwise do not supply. For as long as you use our Services, you consent to downloading and installing updates to our Services, including automatically.

Fees and Taxes. You are responsible for all carrier data plan and other fees and taxes associated with your use of our Services.

Intellectual Property.

Procedure for account termination. If you break the terms and conditions of Duet App by using it inappropriately we will terminate your account. Another user can use the flagging system as found in the FAQ section of the App in order to report inappropriate behaviour. If Duet App confirms flagged content as being inappropriate a user will be considered to have broken the Terms and Conditions of use and will have their account terminated.

Inappropriate Behaviour. Duet App reserves the right, in its sole discretion, to change, limit or discontinue any aspect, content, or feature of the site, as well as any aspect pertaining to the use of the site.

As a condition of use, you promise not to use the Services for any purpose that is unlawful or prohibited by these Terms, or any other purpose not reasonably intended by Duet App. By way of example, and as a limitation, you agree not to use the services;

To abuse, harass, threaten, impersonate or intimidate any person.

To submit any Content that is libellous, defamatory, obscene, pornographic, abusive, offensive, profane, or that infringes any copyright or other rights of any person.

For any purpose that is not permitted under the laws of the jurisdiction of where you use the Services.

To submit any content designed or intended to obtain password or account information from any other user.

To create any unwanted spam to any person or any URL.

To advertise to or solicit any user to buy or sell any products or services, or to use any information obtained from the services in order to contact, advertise, solicit or sell to any user.

To promote or sell Content of another person.


The products transacted through the Service are licensed, not sold, to you, the user for use only under the terms of this license. The licensor (Duet App) reserves all rights not expressly granted to you, the user.


Duet App grants users a non-exclusive, worldwide, and perpetual license to perform, display, and use the Product on the Device.


Last updated: January 27 2017

This Privacy Policy governs the manner in which Duet collects, uses, maintains and discloses information collected from users (each, a “User”) of the Duet App (“App”). This privacy policy applies to the App and all products and services offered by Invisible Flock and Quicksand as part of the Duet App.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users register in the App, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available in our App. Users may be asked for, as appropriate, a name and email address. Users can always refuse to supply personal identification information, which may prevent them from engaging in certain App related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the type of device, the time a User accesses the app, technical information about the App’s use. We will collect non-personal information, such as geo-location and weather data from Users only if they allow access to such information in their phone settings, which is necessary to participate in the App.

How we use collected information

We may collect and use Users’ personal information for the following purposes:

To personalise the User experience: we will use User information such as geo-location in

order to understand which country the participant is in and to pair participants.

To improve our App: we may use User feedback to improve our products and services.

To send periodic emails: we may use the email address to send User information and

updates. It may also be used to respond to inquiries, questions, and/or other requests. If

the User decides to opt-in to our mailing list, they will receive emails that may include

company news, updates, related product or service information, etc. If at any time the

User would like to unsubscribe from receiving future emails, we include unsubscribe

instructions at the bottom of each email.

We may collect and use Users non-personal information for the following purposes:

To improve our App: we may use information in the aggregate to understand how Users as

a group use the services and resources provided on our App.

To create the web platform and public art work: we may use anonymised data to inform

and create the web platform and public artwork. This data will be publicly visible but will

only be associated with geo-location and no user information.

For research; we may use anonymised data for researching User journeys and interactions.

We may share this information in aggregate form with App research partners, funding

partners and at future conferences and presentations on an ongoing basis.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of Users’ personal information and data stored.

Sensitive and private data exchange between the App and our servers happens over a SSL secured communication channel and is encrypted and protected with digital signatures. All data is encrypted at rest using strong encryption.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated information not linked to any personal identification information regarding individual Users with our research partners, funding partners as part of presentations and to other App Users.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

User Access Data

Users can request their data at anytime by emailing hello@duet-app.com

Users can also request that their data is deleted at anytime by emailing duet@duet-app.com

Your acceptance of these terms

By using the App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of the App, or your dealings with the App, please contact us at:

Invisible Flock

Patrick Studios




A-163/1, 3rd Floor

HK House, Lado Sarai

New Delhi 110 030